Privacy Policy

Effective Date: January 1, 2025

At Curious Cubs Foundation, your privacy is important to us. We are committed to safeguarding the personal information of our donors, customers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us online and offline.

1. Who We Are

Curious Cubs Foundation is a registered charity based in Mississauga, Ontario. We operate an e-commerce store where we sell toys following a "buy one, give one" model and accept general donations to support programs for children in need across Canada.

2. Information We Collect

We collect personal information when you:

• Make a donation or purchase

• Subscribe to our newsletter

• Contact us through our website

• Register for outreach programs or events

Personal information may include:

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely via third-party providers)

• Donation preferences or messages

• Tax receipt details

We may also collect non-identifying information such as browser type, device information, and pages visited through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

• Process donations and purchases

• Issue tax receipts

• Communicate order and donation confirmations

• Send you updates, newsletters, or fundraising campaigns (if you opt-in)

• Improve our services, website, and donor experience

• Meet legal and regulatory requirements

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third-party service providers to help us:

• Process payments

• Manage our website and store

• Deliver emails and marketing materials

• Issue tax receipts or reports

These providers are obligated to maintain the confidentiality and security of your data and only use it for the services we’ve requested.

5. Security Measures

We take appropriate steps to protect your information from unauthorized access, alteration, or disclosure, including secure servers, encryption, and limited access to your personal data.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information

• Withdraw consent at any time

• Opt out of marketing communications

• Request deletion of your data (subject to legal requirements)

To exercise any of these rights, contact us at support@curiousfoundation.org.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site performance. You can disable cookies through your browser settings.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

9. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of these third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Curious Cubs Foundation
100 City Centre Drive Mississauga, Ontario
📧 Email: support@curiousfoundation.org
🌐 Website: https://curiouscubsfoundation.myshopify.com/